Use a dedicated PC for your banking purposes
Cyber criminals are writing malware to create fraudulent transactions and/or steal your online credentials. Infecting a computer is much easier if that computer is regularly connected to the Internet or used for email. It is recommended that banking customers carry out all online banking activities from a stand-alone, hardened and completely locked down computer system from which e-mail and web browsing are not possible.
- Use a strong password—at least eight characters, with a combination of numbers, letters, and punctuation symbols.
- Make it easy to remember as long as it is difficult for someone else to guess.
- Don't use the same password for banking that you use for other online accounts.
- Keep your password safe—don't leave it in a file on your computer or on a sticky note on your monitor.
- Avoid password managers, although convenient, they can allow you to forget your password as well as override new passwords, creating verification errors.
- Change your password periodically.
Exit your Online Banking
When finished in your online banking, use the Exit option. This completely logs you out, avoiding any potential unauthorized use. When stepping away from your computer use the Exit option as well, our system will time out after a period, but not immediately.
Know who you're doing business with
If you receive an email that you think is suspicious, contact us immediately at 956-262-1391.
Secure your PC
- Maintain active, up-to-date antivirus, spyware, and firewall protection.
- Keep your operating system (for example, Windows 7,8), browser (for example, Internet Explorer), and other applications (such as RealPlayer or iTunes) updated with the latest security patches.
- Avoid transactions at wireless hotspots or Internet cafés.