Elsa State Bank is dedicated to providing the best possible service and convenience for our customers. We are committed to securing and keeping your financial information confidential and providing you with the peace of mind that our privacy guidelines make the safekeeping of your information one of the primary objectives of Elsa State Bank as described in our Privacy Policy.

We, our, us, when used in this notice, mean Elsa State Bank & Trust Company. This is our privacy notice
for our customers. When we use the words "you" and "your" we mean the following types of customers:

Our consumer customers who have a continuing relationship by purchasing or holding financial products or services such as a:

• Deposit account
• Loan account
• Safe deposit box

We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information. We first define some terms:

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term "information" to mean nonpublic personal information as defined in this section.

An affiliate is a company we own or control, a company that owns or controls us , or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an "other party."

We collect information about you from the following sources:

• Information you give us on applications or other forms.
• Information about your transactions with us.
• Information about your transactions with our affiliates.
• Information about your transactions with other parties.
• Information from a consumer reporting agency.

We do not disclose any information about you to anyone, except as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.

We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information.

We do not disclose information about former customers, except as permitted by law.

Elsa State Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against this institution should contact the Texas Department of Banking through one of the means indicated below:

• In Person or U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294;
• Telephone No.: 877/276-5554;
• E-mail:
  consumer.complaints@banking.state.tx.us;
• Information about your transactions with other parties.
• Website: www.banking.state.tx.us